This privacy policy will explain how we use the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- Cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
We collect the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Some payment information like type of credit card (but we do not collect your credit card information, etc. this is collected and managed by our payment partner (For example Stripe or Paypal)
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Book online.
- Contact us via email.
We may also receive your data indirectly from the following sources:
- Stripe.com
- Paypal.com
- other payment gateway
How will we use your data?
We collect your data so that we can:
- Process your booking and manage your account.
- Email you with all the needed information regarding your booking and your stay.
- Create your access to the Windsor Hills community gate system.
- Put you in contact with our management company when needed.
We will not share your data with any other company
When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
We securely stores your data at the OVH Gravelines 1 datacenter.
We will keep your data for as long as required by the tax offices in Florida and Belgium. Once this time period has expired, we will delete your data by deleting the entries from our booking software.
Marketing
We may send you information about occasional offer that we think you might like.
If you have agreed to receive such emailing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us at info@sunnyhilltop.com.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@sunnyhilltop.com
Cookies
Please review our cookies policy by clicking here.
Privacy policies of other websites
This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. This also applies when using a third party to manage your payment.
Changes to our privacy policy
We keep this privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 June 2023.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@sunnyhilltop.com